Service
Financial Ombudsman Claims
The Financial Ombudsman is free — but banks know most consumers won't build a compelling case. We prepare and manage FOS submissions end to end.
Our process
- 1
Case assessment
We review your complaint and identify the strongest legal grounds.
- 2
Formal complaint
We submit a full complaint to the bank giving them 8 weeks to respond.
- 3
FOS submission
We prepare and lodge a full case file with the Financial Ombudsman.
- 4
Adjudication
We respond to the investigator and, if needed, request Ombudsman review.
Frequently asked
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