About

We help people take their financial lives back.

ClearMyName was founded to level the playing field between banks and the people they wrongfully lock out. We combine legal expertise, regulatory knowledge and unusually good client care.

We started ClearMyName after watching too many friends and family members lose bank accounts, mortgages and peace of mind to CIFAS markers they never should have received. The system was — and still is — stacked against consumers.

Today we're a team of former bank compliance officers, credit specialists and consumer rights lawyers. We've resolved over 5,000 cases and recovered more than £4 million in compensation for our clients.

Every case is treated with the seriousness it deserves. We don't take work we don't believe in — and we're transparent about outcomes from the very first call.

Cases resolved

5,000+

Compensation recovered

£4.1M+

Success rate

99%

Average response

< 24h

Our values

What guides every case

Rigorous & accountable

Every case is prepared to the evidential standards expected by the ICO and the Financial Ombudsman Service.

Client-first always

Fixed fees, no surprises, one point of contact from start to resolution.

Proven outcomes

99% of accepted cases end in full removal or a favourable settlement.

A team, not a call centre

You'll speak to the same specialist throughout your case.

Our credentials

Registered, transparent, accountable

Company registration

No. 16625809

Registered in England & Wales

Data protection

ICO Registered

Registration number pending display

Registered office

The Landmark

School Lane, Burnley, Lancashire BB11 1UF

Ready to work with us?

Start with a free eligibility check — no obligation, response within 24 hours.